Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you contact us, request a consultation, submit a form, or engage our services. This may include:

• Full name and business name
• Email address
• Phone number (including mobile/cell number)
• Mailing and business address
• Business registration and financial information relevant to consulting services
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, pages visited, referring URLs, and session duration. This information helps us improve our website and user experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, manage, and improve our business consulting services
• To communicate with you regarding your consultation, engagement, or inquiries
• To send appointment reminders, service updates, and follow-up communications
• To send SMS messages to consenting individuals (see Section 3)
• To comply with legal and regulatory obligations
• To process payments and maintain billing records
• To respond to your questions, feedback, or support requests
• To improve our website content and service offerings

We will not use your information for purposes materially different from those described above without your explicit consent.

3. SMS Messaging Policy

Opt-In Consent

We only send SMS messages to individuals who have explicitly consented to receive them. Consent is obtained through one or more of the following methods:

• Providing your name and phone number through the website chat widget, where an SMS consent disclosure is presented prior to submission
• Verbally confirming consent during a consultation call
• Signing a written engagement agreement that includes SMS consent

Consent to receive SMS messages is not a condition of purchasing any product or service from Watermark Capital Advisors.

Types of SMS Messages Sent

We may send the following types of SMS messages to consenting recipients:

• Appointment reminders and scheduling confirmations
• Follow-up messages related to your consultation or engagement
• Service updates, document requests, and deadline reminders
• Responses to your inquiries submitted via SMS
• Business-related communications pertinent to your active consulting relationship

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. Upon receipt of your STOP message, we will send one final confirmation message and immediately cease sending further SMS communications to your number. You may re-subscribe at any time by contacting us directly.

Help & Support

For assistance with SMS communications, reply HELP to any message or contact us at:

• Phone: (956) 704-9181
• Email: [email protected]

No Third-Party Sharing of SMS Consent

We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS consent data to third parties for marketing purposes. Your mobile number is used solely for communicating with you regarding your engagement with Watermark Capital Advisors.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., CRM software, scheduling tools, email platforms) under strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
• With Your Consent: When you have explicitly authorized us to share your information with a specific third party.

Under no circumstances do we share SMS opt-in consent data or mobile phone numbers with third parties for their marketing purposes.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission via SSL/TLS
• Access controls limiting who can view personal data
• Secure storage of client records and communications
• Regular review of our privacy and security practices

While we strive to use commercially acceptable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Opt-Out of SMS: Reply STOP to any text message to immediately opt out of SMS communications.
• Withdrawal of Consent: Withdraw consent for communications processing where consent is the lawful basis.
• Do Not Sell (CCPA): California residents may exercise rights under the California Consumer Privacy Act.

To exercise any of these rights, contact us at [email protected] or (956) 704-9181.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain website functionality. We do not use cookies to track you across third-party websites for advertising purposes.

8. Children's Privacy

Our services are intended for business owners and adults aged 18 years and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or SMS. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: